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Purchase Questions

1.How do I purchase the products ?

You need to select the product first, Add to Cart, click on Checkout and proceed to make the payment from the available Payment options.

2.How can I Purchase the product ?

It is easy to make a purchase at our website. Visit How to pay to get the steps.

3.How long can I get my product ?

After you purchase the product from us, we will send it to you via email within 10 minutes in our working time.Most emails are answered within 12 hours. All emails are answered within 24 hours.

4.How can I know my payment was successful?

If your payment is successful, the system will send a confirmation email to inform you.

5.I don't have a credit card, how can I pay for the product ?

You can purchase the exam in many ways, through Paypal, western union and Bank Wire transfer. If you have any other questions, you can contact us via support@Elwoodgoetz.com.

6.How can I require a refund ?

If you fail the exam, please send the score report to us. After our confirmation, we will arrange a full refund to you. You can also contact us via support@Elwoodgoetz.com.

7.Is my Credit Card Information Secure at your site ?

Absolutely, we follow international money transfer guidelines. We process our transactions through Payment Processing Companies.

8.I am not able to add products to my Shopping Cart. What is wrong ?

Ensure that your cookies are enabled. To be able to make online purchases at Elwoodgoetz cookies must be enabled.

9.I think I have found an incorrect answer in one of your products/I don’t understand one of questions/One of the questions seems incorrect. What should I do ?

Feedback on specific questions should be send to support@Elwoodgoetz.com. You should state
1. Exam number and version.
2. Question number.
3. Login ID.
We will answer your feedback promptly.

10.How can I cancel my order?

Contact us via livesupport or email.


Product Questions

1.Before I decide to make a purchase, I want to read some sample questions, is it possible?
Yes, it is. We offer free demo for each exam, you can download it to have a try.
sales@Elwoodgoetz.com sales@Elwoodgoetz.com
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